Frequently Asked Questions
Everything You Need to Know About Our Painting Services
At Blue Ribbon Painting & Decorating, Inc., we believe in transparency, clear communication, and helping our customers feel confident before, during, and after their painting project. If you don’t see your question here, feel free to contact us directly we’re happy to help.
General Questions
Do you offer free estimates?
Yes. We offer free, no-obligation estimates for all residential and commercial painting projects. We’ll assess your space, discuss your goals, and provide a detailed written quote.
Are you insured?
Absolutely. We are a fully licensed painting contractor and carry up to $2,000,000 in liability insurance to protect your home, business, and our crew.
How long have you been in business?
Blue Ribbon Painting & Decorating, Inc. has been proudly serving Naperville and DuPage County since 1993.
Do you serve areas outside of Naperville?
Yes. In addition to Naperville, we serve Elmhurst, Downers Grove, Lombard, and surrounding suburbs throughout DuPage County.
Residential Painting Questions
Do I need to move my furniture before the painters arrive?
We ask that you move small items, valuables, and wall hangings. For larger furniture, our crew can assist with moving and will cover everything for protection during the project.
What kind of paint do you use?
We use premium, name-brand paints known for quality, durability, and coverage. Low-VOC and eco-friendly options are available upon request.
Do you offer help with choosing paint colors?
Yes. We offer color consultation support to help you select shades and finishes that match your space, lighting, and personal style.
Will the paint smell linger after the job is done?
We use low-odor, quick-dry paints whenever possible, especially for residential interiors. Most smells dissipate within 24–48 hours with proper ventilation.
Commercial Painting Questions
Can you paint after hours or on weekends to avoid business disruption?
Yes. We offer flexible scheduling to accommodate your business hours, including nights and weekends for commercial clients.
Do you work with property managers or multi-unit buildings?
We do. We regularly handle, office interiors, and commercial spaces for property managers and business owners.
Can you match our brand colors?
Yes. If you have a specific color code or swatch, we can match it closely and ensure consistency throughout your business space.
How quickly can you complete a commercial project?
Timing depends on the scope, but we’re known for our efficiency. Most standard commercial interior jobs are completed in 1–3 days.
Preparation & Process
How do you prepare the space before painting?
We cover all furniture, flooring, and surfaces not being painted. We also patch holes, sand uneven areas, and prime as needed to ensure a smooth and lasting finish.
What happens if drywall is damaged or needs repair?
We provide light drywall repair services before painting. This includes patching holes, smoothing cracks, and blending repairs seamlessly into surrounding surfaces.
Do I need to be home during the painting project?
It’s up to you. Many clients stay home, while others are comfortable leaving us to complete the work. We maintain a clean, secure job site and communicate clearly throughout the project.
After the Job
Do you clean up after painting?
Yes. We handle all cleanup, remove materials, and leave your space as clean (or cleaner) than we found it. We don’t consider a job done until the area is spotless.
Do you guarantee your work?
Yes. We stand behind every project with a workmanship guarantee and clear service terms. If something isn’t right, we’ll make it right.
Will I need to repaint again soon?
We use high-quality paints and thorough prep to ensure durability. With normal wear and proper care, our interior paint jobs can last 5–10 years or more before needing a refresh.
Still Have Questions?
We’re here to help. Whether you’re planning a small room update or a full interior commercial repaint, our team at Blue Ribbon Painting & Decorating, Inc. is ready to answer your questions and guide you through every step.